Enhanced Search

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OSIsoft Customer Portal:
Enhanced Search
It's about time: Finding What You're Looking For

We know that finding what you're looking for where you expect it will cut down on the amount of time that it takes you to solve to your problem.
myOSIsoft's enhanced search will make it easier to find what you're looking for, all in one place.
Enhanced Search Features
Universal

We are implementing a best-in-class search engine that will span across OSIsoft resources like Live Library, KB Articles, PI Square and Existing Cases.

AI-Enabled

Natural language querying, customized dictionaries, automated sorting and user analytics combine to serve up the most relevant suggested articles that best fit your search.

Within Cases

See cases associated to sites you're affiliated with by easily sorting by case subject keywords, case status, who initiated the case and when the case was opened or closed.
Articles Tagged to Cases

In getting to a solution for your case, your product support engineer will often attach relevant articles for you to reference later. Searching your old cases can not only give you the context you need for that solution as well as the supporting documentation needed to replicate success!
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OSIsoft Customer Portal: Enhanced Search